Job description:

1. Software system:

- Understand the software system the company is operating

• Customer care software

• Web ordering

• Web of information

- Fix errors caused by technical problems

- Edit existing report

- Work with head quarter and service provider to develop new functions or new software projects

- Control the works of the current software maintenance service provider

2. Network system. Hardware:

- Control the works of provides providing on hardware and network services

- Coordinate with IT of Head quarter to fix bugs, upgrade, develop related items

3. Information security:

- Coordinate with IT from head quarter to deploy, control and report policies related to information security

- Backup data, software source code to the storage system

4. Planning & audit:

- Developing and implementing IT policy and best practice guides for the organization

- Conducting regular system audits

- Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages            

5. IT equipment:

- Manage quantity and configuration of PC and laptop

- Work with related departments to liquidate, buy new, upgrade, repair, renew electronic devices, software, domains, VPNs, network services

 

Requirement:

  • University, major in information technology
  • Good in English, organization
  • Responsible, hard working, reliable
  • Ability to think critically, identify solutions and deliver recommendations based on data and analysis
  • A thorough understanding of how the system/data (e.g. Anaplan, PowerBI, or SAP) connects to the data of the CRM system
  • Participated in at least 2 large projects on design, operation, and development of CRM system
  • Familiarity with ASP.NET framework and SQL servers
  • A proven track record of developing and implementing IT strategy and plans
  • Certification on Dynamics or Salesforce CRM systems is priority
  • Basic understanding of the following sections: System administration and IT certifications in Linux, Microsoft, or other network related fields are a plus
  • Working knowledge of virtualization, VMware, or equivalent
  • Experience with scripting and automation tools
  • Backups, restores and recovery models
  • At least 3 year experiences at the same works and be good in Korean is priority